At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams' achievements. We strive to create an inclusive and diverse culture where everyone's contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they're inspired to unleash the power of innovation for a better world together, anything is possible.

The group you'll be a part of

In the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.

The impact you'll make

As a Global Product Support Engineer, you'll work with cutting-edge semiconductor technology and help solve technical challenges together with experienced engineers and technicians. You'll learn how to analyze equipment performance, troubleshoot issues, and support customers around the world. With structured training and mentorship, you'll build valuable technical skills and develop into a subject matter expert in one of the most innovative industries.

What you'll do

• Provide service, maintenance, and repair support for advanced high-tech equipment at customer sites.
• Troubleshoot technical issues and identify root causes of equipment failures.
• Install, start up, and relocate equipment when required.
• Perform diagnostics and implement solutions to minimize downtime.
• Support equipment upgrades and engineering changes.
• Read and work with electrical and mechanical drawings, diagrams, and manuals.
• Maintain accurate service and project documentation.
• Collaborate with customers and internal teams to ensure excellent service.
• Support and execute smaller technical projects and gradually take ownership of more complex tasks.

• Completed technical education (HTL) in Electronics, Electrical Engineering, Mechatronics, Automation, or a similar field
• Strong interest in technology and problem-solving.
• Basic understanding of electrical and mechanical schematics.
• Good knowledge of Microsoft Office applications.
• Ability to work independently as well as in a team environment.
• Detail-oriented, reliable, and customer-focused.
• Comfortable working in a dynamic environment with changing priorities.
• Willingness to travel frequently.

This position will be occupied in Villach. It is subject to the Austrian Collective Bargaining Agreement for Employees in the Metal Technology Industry (https://www.metalltechnischeindustrie.at/fileadmin/content/Dokumente/Kollektivvertrag/KV-2025_2026/FMTI_Mindesgehaltstabelle_2025.pdf) in occupation group E, depending on Education. A higher payment is negotiable depending on expertise and skills. The monthly salary is paid 14 times per year.

Villach - a great place to live and work

Follow the link www.welcome2villach.at and you will find on the spot the most important information about living, working and studying in and around Villach/Austria

• Wellbeing: Programs designed to support your individual needs, help you achieve personal goals, and incentivize you with rewards
• Stock: Discounted employee stock purchase program
• Parental Bonding: 16 weeks fully paid bonding leave for all new parents
• Recognition: Peer-to-peer award program designed to recognize excellence and celebrate success
• Pension: Annual pension contribution that increases with tenure